On this page our current volunteers can find useful information to help them in their role.
- Volunteer Handbook
- What a Volunteer Can & Can’t Do
- Travelling Expense Form
- Talk & Support – Conversation Record Form
Upcoming free Training Courses For Volunteers (keep checking for updates)
Tuesday 15th January – Induction – Eastbourne
Monday 4th February – Info & Sharing – Eastbourne
Wednesday 27th February – Induction – Lewes
Wednesday 13th March – Safeguarding – Eastbourne
Please look at your new Volunteer training book for 2019 for the full list of upcoming courses/sessions.
For more information or to book your space, please call us on 01424 722309.
ADULT SAFEGUARDING INFORMATION
In the event of any possible Adult Safeguarding concern, there are several steps that all our volunteers need to be aware of.
What you should do:
Call emergency services if there is immediate danger
Keep the person safe
Report at once to Association of Carers Staff. Use the on-call phone if it is out of office hours (07821 659402)
Support and reassure the adult throughout
Observe confidentiality as much as possible. Remember confidentiality is between them and The Association of Carers. Not you as the individual.
Make a written account immediately after you have left the situation, so you do not forget what has been said. Remember to keep things factual.
As volunteers for The Association of Carers the main thing you need to remember is just to call in if you are worried for any reason.
Any alerts to Adult Social Care will always be passed through by a staff member, this is not an expectation of volunteers.
Being vigilant when undertaking your role(s) so you can inform us of any issues is your main responsibility.
Policies and Procedures
You can download our policies and procedures below.
- Compliments and Complaints Policy
- Confidentiality Policy
- Data Protection Policy
- Equal Opportunities Policy
- Health and Safety Policy
- Lone Working Policy
- Lone Working Procedure
- Recruitment and Selection Policy
- Recruitment of Volunteers with a Criminal Record Policy
- Safeguarding Vulnerable Adults Policy
- Volunteer Expenses Policy
- Volunteer Reference Policy
- Whistleblowing Policy