The Association of Carers in order to provide services to support Carers, needs to collect and use certain types of information and photographs about Carers, the people they care for, staff, Volunteers, supporters, and other individuals who come into contact with the Association.
This personal information will be dealt with properly however it is collected, recorded and used.
The Association of Carers recognise that we have a duty to:
- Obtain information and process it fairly and lawfully.
- Ensure that information will be adequate, relevant and not excessive for the purpose and accurate and up to date.
- Not keep information for longer than is necessary.
- Only process relevant information in accordance with the rights of the individual
- Keep information safe from unauthorised access, loss, or destruction.
The information we hold about people is always stored securely and access is restricted to those who have a legitimate need to know. As an organisation we are committed to ensuring that all those whom we store data about, understand how and why we keep that data and how they may have access to it. We will not transfer data to third parties without the express consent of the individual concerned.
Archived records are stored securely and the Association of Carers has clear guidelines for the retention of information.
The Trustees of the Association of Carers recognise its overall responsibility for ensuring that the organisation complies with its legal obligations. The Data Protection Officer (DPO) is the Director of Charity.
All staff and Volunteers are required to read, understand and accept any policies and procedures that relate to the personal data they may handle in the course of their roles.
We will regularly review our procedures for ensuring that our records remain accurate and consistent and in particular:
- IT systems will be designed, where possible to encourage and facilitate the entry of accurate data.
- Data on any individual will be held in as few places as possible.
- Effective procedures are in place so that all relevant systems are updated when information about an individual changes.
- Training will be provided to all relevant staff and the DPO will monitor data security.
- You are under no obligation to provide such information. However, if you should choose to withhold the requested information, we may not be able to offer you certain services.