Talk & Support
Talk & Support is a telephone support service for carers. We match a volunteer with a carer, who will then call them at a mutually convenient time so the carer can discuss in confidence how they are feeling. This gives opportunity to reduce isolation, have companionship and discuss how things are in a confidential and non-judgmental environment. This is a six month service starting with a weekly 30 minute call, reducing down to monthly by the end of the six months. This is a listening service NOT a counselling service. Our volunteers receive training in listening skills, and provide companionship, but they are not trained counsellors. We are able to make a small number of referrals to a separate Telephone Counselling service (detailed further below) for carers who need to speak with a professional counsellor.
SCIPRR – Supporting Carers Identify & Plan Residential Respite
SCIPRR is a short term service, where a volunteer helps a carer through the process of looking for a suitable residential home for their loved one. They support them through identifying where would be most suitable and can accompany them on viewing visits. The volunteer can also visit the cared for person to give reassurance to the carer if they are going to be away whilst their loved one is in residential respite.
There is also a directory of care homes and services in East Sussex available online.
We work in partnership with Counselling Plus to enable us to offer carers up to 8 sessions of counselling that is provided over the telephone by a trained counsellor. This is often valuable to those who have been bereaved.